Volkswagen India — sold a used car with false track i lost 2.5 lack bcoz of guntur volkswagen

Address:

Guntur, Andhra Pradesh

I bought used car in guntur volkswagen showroom on march 2018, they manipulated car service history and sold car without mentioning the company letter heads, company delivery challah or company warranty, mr shekhar who takes care of car exchanges sold car in showroom with all false commitments, i have so many technical and engine issues with that car, immediately i contacted them on april, they given some false commitments which was not yet came into the action, now they are saying there is no proof that car sold through company and as per company norms, that’s your issue. We are no where related to the issue. I have escalated issue to the higher authorities but no one is responding.
They given commitment that they will sell that car and refund my money but it’s not happening till now i have invested more that a lack on that till car is not in good condition. My contact details [protected]@yahoo.com ph no [protected]