[Resolved] Volkswagen India — spare tyre of different size and unreliable and expensive fuel pump | |||
Volkswagen india — why the stepney tyre different size than the other four wheels. What rubbish is this i can't drive car with 3 tyres of 15"radius and 1 of 14" worst brand ever. I am not able to drive my car because of this and now i have to change all my other tyres because of this stupidity by the company. Who will take responsibility of my safety while driving a car with different radius tyres. Do you think customers are fool. Also within 2 years my fuel pump was to replaced two times and the new pump was very expensive. I was a very loyal customer of volkswagen and always suggested others to buy but now i'll never ever repeat it. You lost a loyal customer. Was this information helpful? | |||
Nov 28, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Oct 21, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Oct 28, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 15th Oct, 2017. We have not received any response to our request dated 21st Oct, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
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