Volkswagen India — stiff steering and colour stuck between the gap of quarter panel and door

Address:

Nashik, Maharashtra, 422007

I buyed the vehicle on 14th july 2018.
Model:Ameo highline plus dsg.
chassis no:MEXD18600JT128167
Engine no:CWX187782
Dealer Name:SHREEKRIPA AUTOMOBILES PVT.LTD
City:Nashik, Maharashtra
while the time of delivery the first thing i noticed that the rear camera was not working.i dont what have they checked in pdi.after then when i drove the car i found that the steering of the car is very stiff, vent in the glovebox was not working air was not coming from there and there was pain stuck between the gap of front left quater panel and front left door and the gap in between was not the same.when i went to the dealer with all these complaints the service head of the dealership just told me different reasons like glovebox cooling is just given for show purpose it wont work properly.about the steering he told me even i bought polo 2 days before even that car is having the same steering and will free after you drive some kilometres.i told them the car is having electronic power steering i don't think this will be the problem and i told them that the test drive car which i drived and finalised for ameo the steering of that car was light so arranged me another new car for test drive of same specs and features.i drived that car the steering of that car was also better then my car.next day again the service department people visited me with their technical person.they told me to keep the air pressure according to the company recommend.after that i noticed that the stiffness is little less so i told them i will drive now if some problem comes i will call you.today again the steering started feeling stiff so i contacted them the mam over there told me that i will see for the solution and getback to you 6 hours have passed i did not receive any callback and when i am calling them they declining my calls.is this the way volkwagen treats with their customers?their is no satisfaction even though i bought a new car.hoping a positive reply from your side