[Resolved] Volkswagen India — supplied a repainted car as a new car | |||
I was bought a polo All Star on 6/6/2017 on that day I was reached at 9 am at showroom, but at 7 pm I got delivery of car I was hand over the draft of loan on 5/6/2017, after two month's suddenly found that the car's one place was repainted, I said to dealership Automark Motors Pvt. Ltd. Gujarat. regarding this, but after 20 days they replied me that there is an expense of rs.3950/- in this car & they offered me 30% discount in that. I was said them that I am not beggar & I have Nil Dep Insurance than why will I expect discount from them. My problem is that you was done a fraud with me, I said them to supply me the fresh car for which I was paid, the AGM of Volkswagen & also Agm Service from Dealer was accepted that the cause was not done by me & offered me to replace the door but I am not ready for the same. I was refused their offer after that yet I was not get any favourable reply from them. Was this information helpful? | |||
Jan 31, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 30, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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