[Resolved]  Volkswagen India — Taking 1 weeks and not returning Ameo car back after service

Address:

LUCKNOW

I gave my Ameo car for servicing in the Lucknow Workshop one week ago i.e. on
[protected]
My name is Pawan Mishra and my mobile number is [protected]
my car number is UP 32 KE 9906
I was informed by the supervisor during service that there is some issue with the battery terminal and i had asked him to change the battery as it was still in the warranty period but instead he send the car without chnaging the battery and
when the driver brought the car to me, the car was not starting and he took back the car again to the workshop.
After informing the supervisor Pawan and Gaurav Singh, and other staff members involved in the case-Monika maam and one oher female staff
we were told that the will return the car within 2-3 days once the battery is replaced as the serciving was already done
All that has to be done was replacing the battery.
but its been more than one week and there is no notification, message or call from the Volkswagen giving us any type o[censored]pdate not even while giving the car for servicing
we are been kept in the dark all the time and everytime we have to call and ask the status of our car
I request you to look into the matter and help me get my vehicle back as i am having trouble traveling and i am forced to use the public transport inspite of having a car during this pandemic time