[Resolved] Volkswagen India — total failure

Vibina vijayan

from Chennai, Tamil Nadu

Address:

1st Cross Street Seethammal Colony, Alwarpet, Chennai, Tamil Nadu, 600018

My car regularly no tn 01 aq 5747 vento diesel high line 2011 nov model run 84000 km. I had given the vehicle for suspension overall and engine trouble with sundaram motors chennai. The suspension was done but they said the one of the injectors failed and had to be replaced which was done. But the vehicle failed again on the highway with same problem. The engine management light burning. This looks like hit and miss sort of service. I am vexed and would like a solution for this problem

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2020

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

Volkswagen India Customer Care's response Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)