[Resolved] Volkswagen India — totally satisfied with the service

Sumeet Puj

from Bengaluru, Karnataka

Address:

580023

Hi i'm from hubli karnataka and i own volkswagen vento recently i was facing some problem in my car like major vibrating of steering at the speed of 100 kms so i left my car to the service centre dealer name kumar motor corporation and they told that they have to replace some steering parts for which i agreed but my problem is not solved even one percent even after spending 35, 000/-. I am not sure whether they have replaced the part or just cheated me and now when i told them about the problem they are not even responding to me i am totally disappointed by the service provided and i hope that my problem will be resolved atleast posting this in your page..

+2 photos

Was this information helpful?

No (0)

Yes (0)

Sep 20, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in