Volkswagen India — unsatisfactory repair work

Address:

560058

I had given my vehicle for oil changing with change of mandatory filters, as advised by service eng. I had asked to replace the clutch plate and brake linings. The car was handed over on 7th sept '18 and as there was sound coming when clutch was released i refused to accept the car, but iwas asked to drive for few days as they told me the adjustment takes time, but when the sound persisted it was sent to work shop, and it was handed over to me, with added problem of engine light and coil indicators flashing, on enquiry and by paying additional rs 1000, iwas told to replace egr assy. I am regretting by sending my car to such authorised dealer of yours, i am a senior citizen and its not possible for me to run around after paying rs 37000 for the work to bangalore motors pvt ltd vehicle no ka04mj5515