[Resolved] Volkswagen India — Unsatisfied with service.
I am amit singh i baught polo in year 2014. Now i am very angry with the service poviders who are spoiling the reputation of company and the people associated with it. I was about to burn the car i was so fedup, still i am. The whole story is like this i went to change the bumper they canged it but left the back reflector borken as it was earlier. That was in pathankot punjab india.2nd went for service again this time in patiala, machanic says need to change whole wire system i said ok. He did it later when i went outside to show it to another mackanic he finds out few of the wires were still not in the right place. 3rd went to kolkata again same kind of experience after servising the stearing wheel was bit stiff. Again went to bloody service station manager says bearing needs to b changed and many other things. But i asked immidietly after servising how can it happen then again many things and i was fedup if next time smthing like tat will happen till the time i sale out the car ill burn it put tge video online. Pliz pull up the socks of the serivce providers they are the actual hands of any organization. Quality is more imp. Shamefull.
Complaint marked as Resolved Jun 27, 2017
[May 20, 2017] Volkswagen India customer support has been notified about the posted complaint.
Verified SupportVolkswagen India Customer Care's response, May 27, 2017
Greetings from Volkswagen Passenger Cars!
This is in reference to your feedback dated 20th May. 2017..
We have not received any response to our request dated 20th May. 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.
We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.
In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].
We value your association with us, assuring you our best services always.
Volkswagen Passenger Cars India
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