Volkswagen India — Useless volkswagen!!! | |||
HEY VOLKSWAGEN!! i own a Volkswagen vento 2010 highline petrol model . Everything was fine till last Friday when i took my car to service station as its ac was not working . While exploring the problem it was found out that there was a crack in engine head . Which i suppose is the the problem of companies build quality .anyhow there has been a week my car is in service station and the people at Volkswagen are not entertaining my complaint . They are not even telling me about my cars status the time they expect to give it back to me even when i am calling them daily . it was clearly mentioned in extended warranty rules i should be given a supplementary car for the time my car lies in service station in these cases but again there is no response from Volkswagen. i had huge respect for Volkswagen which no longer exist . you people are hammering customer relationships day by day . any other company is better than you people at least they know how to treat there customers. Was this information helpful? | |||
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+91 22 3313 7000 [Corp Office]
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No call from the workshop person & no reply on my calls too. I have to follow up every alternate day & check for status, that too the guy doesnt pick up my call. I too had great respect for VW but now sorry to say the Management too is not doing any thing to get their service correct.