[Resolved] Volkswagen India — Vento 0% interest offer | |||||
Hi, I enquired for Vento 105ps DSG 0% interest offer on volkswagan website yesterday. And in no time got a call from the customer care executive. I'm pleased with their help and guidance to buy the Vento 105ps DSG. Ending the call executive assured me to get contacted by one of Bharat Motors Bhubaneswar marketing staff and proceed. Just before a couple of minutes I got a call from Bharat Motors BBSR. However, the sales guy denying of such exisisting offer, instead tried to convert his sales for Vento 110ps DSG. When I pressurised for 105ps model then he quoted the price of the car is 14.7Lacs INR whereas the customer care executive told the price was under 12Lacs INR. So, what exactly the sales funnel? Whom to trust? And why the Bharat Motors marketing executive insisting for 110ps and denying any such offer of 0% interest rate? This obviously put me on question whether to buy a Volkswagan car or go for something else! Thank you Was this information helpful? | |||||
Jan 13, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 10, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 26th Nov, 2016. We have not received any response to our request dated 10th Dec, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||||
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They did not give the details of replaced part or issues.
approached Customer care, Service Provider(Elite Motors Bangalore).
Neglecting my Calls, Mails etc.,
I am Mentally tortured by Volkswagen Team.