[Resolved]  Volkswagen India — Vento car Damaged by service

Address:	Krishna, Andhra Pradesh, 505101
Website:	www.volkswagen.co.in

Dear sir,
My name is kishor, I am using Vento Car ( AP 15BD 2349 ) since four years.
In the month of December 2016, when I am in the journey, I faced electrical switch problem near Vijayawada. Immediately I contacted with Vijayawada Service point. At that time I accepted to do the GENERAL SERVICE also with that electrical problem and finally at the end of day they have given my vehicle and I started my journey.
After 1000 Kms...again breakdown, some sounds are coming from engine.. but I never see that type of sound before this last service at Vijayawada. Again I contacted VW Service station near to me..ie Karimnagar Service Station...After observations in Karimnagar Service Station " Engine oil Seepage at Sump area and oil accumulated in the Turbo pipe.
NOW MY QUESTION :
1. I have given for GENERAL SERVICE at Vijayawada, why they have not intimated for this seepage at sump.
2. Why that oil accumulated in Turbo Pipe, why they have not observed and not intimated me...
3. Suddenly why Turbo will damage, as its good condition before service at Vijayawada.
4.From 2012 to till today my car will be serviced by VW only...paid about 3.5 Lakhs for service purpose and I am so happy about VW before this service, but now its going away..
5.Without my concern, why they painted on TOP SURFACE OF ENGINE.

FINALLY I AM REQUESTING PLEASE ARRANGEMY CAR AS IT IS LIKE BEFORE THIS SERVICE(Vijayawada) AND MAKE ME COMFORTABLE TO CONTINUE MY CONSTRUCTION BUSINESS WITH OUT LOSS
NOTE :( SINCE 42 DAYS LOSS OF MY BUSINESS IS COMPLETELY VOLKSWAGEN RESPONSIBILITY )

Thanking you,

Regards,
D.KISHOR
Cell - [protected]
AP15 BD 2349
WVWE 12601CT049975
Vento 1.6 CR (MT)
CLN194876