[Resolved] Volkswagen India — Vento faulty vehicle

Rishap Agarwal

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411019
Website:	Volkswagon

Myself Rishap agarwal had brought Volkswagon vento diesel automatic version in the month of oct 2016 . On 27 th Feb 2017 the vehicle stop running in middle of the road . The vehicle had undergo servicing 10 days before this incident on 20th Feb from B.U bhandari wakad branch . After shifting vehicle to their service center located in Wakad for three days there was no response and on fourth day I got an quote of 190000 saying that the vehicle gear box system is not working . How can not even an two old vehicle gear system stops working in runnning condition ? Why should I pay for defaulted parts and defaulted vehicle manufactured by Volkswagon Indian ?

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Apr 25, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

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