[Resolved] Volkswagen India — Vento Spare parts replacement at 30000 kms

[Resolved] Volkswagen India — Vento Spare parts replacement at 30000 kms

P Prashanth1201 Nov 25, 2021 Nov 28, 2021 This thread was updated on Nov 28, 2021

I have a 2014 vento high line petrol which has covered just 30000 kms. Sent for annual service and I was told so many parts (wheel bearing, steering gear, shock absorbers, abs sensor) need replacing. Car has traveled only 1800 in last yr and in 2020 no parts replacement was suggested. This shows poor quality of parts used. Request for replacement of the parts at the company’s expense. +1 photos Was this information helpful? No (0) Yes (0)
Jan 3, 2022 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Nov 25, 2021 Updated by Prashanth1201 The abs sensors have been failing one at a time for the past 4 years. This year 2 have failed. I have raised this issue multiple times but got no response Verified Support Nov 28, 2021 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited)
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