[Resolved] Volkswagen India — Vento tdi water complaint

Vilas b Chavan

from Vasai-Virar, Maharashtra

Address:

Thane, Maharashtra, 401209

Dear sir i had send my vento car no
Mh 48 ak 6444 for the complain for water logging in the car frm behind near carpet i had send my car to the work shop in thane global gallery but there is no response frm the advisior umaiyaz. they had kept my car for observation for 8 days but der is no result for such. now der is no response frm der side so pls do the need full.

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Nov 15, 2016

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

Verified Support

Oct 15, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 08th oct, 2016.

We have not received any response to our request dated 10th oct, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India