[Resolved]  Volkswagen India — Vento wiring short

Address:Chamba, Himachal Pradesh, 176304

It's been two weeks now since my car is standing at service station at pathankot due to wiring short which company says as the ac of car is not working from the time my 3rd service was done they put some fluid in the ac vents due to which wiring got short after 2 weeks they are saying that we are not able to find out what has happened and it will take another week for us to find the fault and repair it kindly please take some serious action on behalf of my complaint as they have called me twice that your car has been repaired which they never did else give me in written that it's not possible to repair my car by volkswagen so that I can further take some action against the company as my wife have missed her exam due to companies negligence.
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Aug 6, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 29th June, 2016.

We have not received any response to our request dated 2nd July, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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