[Resolved]  Volkswagen India — very poor service quality

Address:

560016

Hi,
Repair order no. : sq1811827
Repair order date : 10 nov 2018
Model : polo
Dealership : apple auto pvt. Ltd., whitefield bangalore-16

At 24, 108kms my vehicle was serviced by the dealership and no issues were identified post the service.
However a week after the service the ac fin motor has stopped working. Bear in mind that the servicing covers checking of ac functionality and changing of pollen filters.
When i inquired about the problem, the advisor suggested that the fin motor often gets damaged due to dust, which is the reason in this case.
If the filters were changed (Assuming they were) a week before the component breakdown, then how would it be related to dust impacting the motor?
Also, visual inspection of the brakes makes me realize that they weren't even cleaned during the service, which is something i did mention is an issue they should look at as i was facing some problems with them.
While talking to the service agent, it often seems that they are clueless, and for every single problem their solution is to change the part.

The solution to the problem related to brakes was to change the brakes discs and pads. At 25k kms? Do you really think the brakes can last only for 25k kms? The company suggests to change them at 50k kms.

My overall experience has been worrisome as i don't even know if they are doing the basic checks in a periodic service. Or are they just suggesting part changes based on incentives?