[Resolved] Volkswagen India — Volkswagen Ameo abs module | |
As u are in touch with problem facing by my Volkswagen Ameo Car number UP78EL0060 .. Problem that I am facing abs light is continuous coming in meter display. Which I was not knowing my car was given for bumper paint In September that light was noticed my Volkswagen staff because light can not be noticed.. We were knowing that we having a warranty period of 5 years which was not informed that our car warranty is being lapsed and it is till four years till August 2020. When light was noticed in ur scanner it is displayed back tyre sensor which was changed by ur service centre but light was still displaying after that they went thru wiring for one day then also nothing was found. At last there service head told it's 99 percent abs module problem and then he said I will give u in written by placing new abs module light will go.. Then we asked to check we are having 5 year warranty then they said we having 4 years warranty which was not informed me As we are old Volkswagen user and in my whole circle we suggest for Volkswagen cars in our insurance sector we using this product and our all service related even claim issue are solved In ur authorised service centre. . This is the blunder problem faced my car that light is not going and abs module is something it should not be changed so soon as our car is just 49000km and all service our done at ur centre and more that 15 days my car was at ur paint booth because there compressor was not working and our warranty which was lapsed was on 21 August. As we our familiar to Ravinder Singh owner of Volkswagen Kanpur he also knows that we are Volkswagen user and my son is using Audi also but thisboroblem is never faced abs module problem I just want you to support and in my warranty and change my abs module because as it was lock down time and we can't blame company also that we were not informed as our car went for service also but nothing was found. This was also found at last when we went for delivery that one yellow light is coming then we asked they said we will scan then they said its just a sensor we will change and charger sensor amount 4800 which is not a problem Then also light was displaying they took 2 more days then went through wiring nothing was found. At last they said abs module is main issue they coming to know as I was not taking car delivery also because that problem was not even written in my ro also which is given my service center when we give car But as we having good terms with company owner as we planning to by troc also but problem which is faced is very shocking that abs module is the thing which is not replaced soon as warranty lapsed was also not informed if we must be knowing light is coming we must have given car before as we were informed we having warranty of 5 years As ur Volkswagen Gm in Kanpur Sumit Agarwal has also mailed for us that we are existing Volkswagen user and he has also supported while checking this problem as it was also shocking for them he also said it will be 1 Ameo that has problem of module it generally never comes As well then he also went for same warranty process then he said it is lapsed just 15 days back So as being Volkswagen customer I want ur support to once again inform service center to go through my light problem and check because as In scanning it is showing LHS sensor but he applied light don't went as sensor was just of 4800 rs that is not a big issue... But 31800 module is just shocking other problem clutch suspension shockee we also know problem come we have to replace and pay amount but module problem that also withing 4 years and 49000 km and even ur company said its a small problem a wiring fault or sensor problem but at last module problem it's really shocking So please take action soon I just want ur team to check soon again if once again then can check and apply sensor or check wiring and all that why light is coming... Because I also don't want Company should change part unnecessary they should check it there is some sensor problem and all I am ready to pay for sensor But module should be change in warranty because as it was just 15 days passed my car was there at service center for more than 15 days for just bumper paint but nobody noticed that problem So please support as it will be very difficult to trust Volkswagen again Thinking you Prem Arora New India insurance company Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 12, 2020 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |
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