[Resolved] Volkswagen India — volkswagen ameo petrol comfortline

Saroop Somanath

from Salem, Tamil Nadu

Address:

Kollam, Kerala

I had purchased ameo comfortline from kollam, kerala, 2days back. While test drive i am impressed with all features but when purchased one of the feature is missing compared to 2016 petrol car. Ie, light in the front foot space while entering the car. I am totally get impressed with that features while on test drive and showroom advisor told me that it is included in comfortline variant and i m greately impressed bt when i purchased it was not there. Why are u cheating customers by giving wrong information moreover in 2017 volkswagen giving discount by reducing features that costs same while the same get included in 2016 petrol ameo. Actually i trusted the brand volkswagen it was my fate, almost 2nd day i revealed this. Surely i will tell all my friends and colleagues not to buy volkswagen cars. U r a gret cheaters. Preferrable i must have been gone with i 20. Great mistake.

Saroop somanath
Kollam
Kerala

Was this information helpful?

No (0)

Yes (0)

Oct 17, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in