[Resolved] Volkswagen India — volkswagen call center - no credibility

vinoth sathyamurthy

from Ahmedabad, Gujarat

Address:

Chennai, Tamil Nadu, 600082

Hi there

I brought vw ameo at highliner, audio system is very bad and raised the complaint to neha outbound call center, she said will revert within 2 hours on 27th afternoon, till now i have not received any call,

Pls try to recruit some professional people, who will adhere to commitment also the vw audio system is very poor and pathetic... If you people can rectify the issue pls let me know, else i need to change the car audio or car itself..

Rgds
Vinoth
[protected]

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Sep 14, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in