[Resolved] Volkswagen India — volkswagen guntur showroom-about staff behaviour | |
Hi, this is syam I am very disappointed with your staff in guntur show room, they are not at all responding for customer problems and they are taking too much time for any service, no information about billing cost for each parts, they are not discussing with us about cost before billing. Charging too much labour charge like for removing one part one charge and for fixing same part again they are charging. I cant understand what system your staff is following... Such stupids creating bill at night 9pm wantedly with argument.. No respect for customer... Particularly his name is samdhani-your staff in guntur. He is not apt for that position... He is billing how ever he wants... If its like this no one will buy volkswagen cars... If they have they wont come to that stupid show room again... Please see it wont repeat for another customer. I have wasted soo much money unnessesarily in your show room.. I am very disappointed. Was this information helpful? | |
Sep 8, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern. Assuring you of our best services always. Yours sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |
Add a Comment | |
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Post your Comment