[Resolved] Volkswagen India — Volkswagen Polo Car service in Automark Rajkot and Tyre Quality | |||
I had purchased Volkswagen Polo Car in May 2014. I am regularly getting services in Automark Rajkot. During my last service on 10th December 2016, I was told that Car Tyre needs replacement and accordingly I took decision to purchase all four tyre. I was looking for MRF tyre or Bridgestone tyre. But Automark Rajkot had forced me to buy Good year tyre and I was told that Volkswagen has authorized Goodyear tyre in Volkswagen Cars. Just after 9 days, one car has developed puncture with crack in tyre. I have complained immediately and asked for refund of all four tyres. Was this information helpful? | |||
Feb 6, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 31, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Dec 31, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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