[Resolved] Volkswagen India — Volkswagen polo diesel battery problem

nomorang

from Noida, Uttar Pradesh

Address:

Udaipur, Rajasthan, 313004

I purchased my polo diesel highline car on 11 feb, 2015
After just 28 months, when i started my car, it didn't start. I talked to company guys, they told me to change the battery.
An average life of car battery is around 48 months, which is much more than mine
Please give an explanation as to how the battery drained so fast given the fact that there was no single reason which could hamper battery so fast & operation was also smooth.

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Jul 18, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 09th June, 2017.

We have not received any response to our request dated 17th June, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India