[Resolved]  Volkswagen India — volkswagen polo diesel car - battery failure

Address:

600058

I have purchased a polo diesel car in may 2016 through abra motors, chennai.
After 7 months, the car failed to start due to battery failure. The battery was then charged. When the vehicle was sent for the 10000 kms service, the scan report indicated that the battery was in run-down state. The battery was again re-charged over-night by the company and informed me that the battery is o. K.
I requested the service advisor to replace the battery since the battery has to be re-charged twice with in one year. I was assured that their should be no problem with the battery and in case of the battery problem persists, he assured me that the battery will be replaced.
On[protected], the car failed to start due to battery problem and after contacting the company, the vehicle was jump-started and driven to the company. It was found that the battery is completely dead and need to be replaced with a new one and i was asked to pay the full cost of the battery. After much deliberation, i was asked to pay 50% of the cost of battery ammounting to rs.4500/-.in spite of my valid arguement that the battery was found to be defective with in the one year warranty period, i was forced to pay rs.4300/- on[protected] and took delivery of my car.
Kindly look in to the matter and arrange to re-fund the ammount paid by me towards battery cost at the earliest.