[Resolved]  Volkswagen India — Volkswagen shaman workshop sewree (cheating case)

Address:

Mumbai City, Maharashtra, 400010

I had given my VW vento diesel in the workshop on July 25 2016 for a breakdown issue as all of sudden the car did not start after a jerk
Before towing the car to the workshop i did a scanning and noted down the code which was low pressure on rail
after reaching at the workshop the scanning was done by the service technician (charged Rs.1500)
next day i was told the battery was at fault and may require replacement i refused and stated it was a new battery purchased from the workshop 6 months down the line and it will not go bad in that timespan so i was told that it would require charging i said yes to that (2 days passed)
I get a call from the workshop that all 4 injectors are gone bad i told them if they are bad the car will start and will misfire but no one was interested to troubleshoot the issue after arguing i was told that they will have to code the injectors (coding is only required if the injectors are new in this case it was on the car which was working earlier) 3 days were passed
I was told again that the injectors will have to be replaced and the cost would be Rs.110000 + service tax
When i asked them to show the scanned error code it did not have any issues with injectors or the cylinder I refused to ply with their story and asked them how did they test the injector component they told me that they got a loaner car and they replaced injectors to check (again when this is done it needs to be coded) it does not end here
When asked to make the changes in front of me and start the car they refused saying we cannot do in front of the customer
I took the car out of the workshop without work done since the workshop was cheating
I was charged Rs.6750/- for testing charges which i paid
later i realised they had changed my original injectors from the car and fitted with old non working injectors my markings were not present on the injectors in the car
I am not sure what should be done against misleading the customer & cheating case

Thank you,
Jayraj Chawathe
+91 [protected]