[Resolved]  Volkswagen India — Volkswagen- tiguan new car have brake failure

Address:

Ramani cars private limited - trichy

I purchased a new vehicle two month back. (5/6/2022) Within two months the car had a brake related issue. and this car brake is also failing and abnormal noise (I need to push the break beatles more than normal). I was informed by the car service center. The service center guise is not understand my problem. and this guise does not listen to my words.and this guise telling the same story. all the tigune have abnormal brake noise, brake beatles will go inside and this model will have brake failure issues also.Within two month I visited the service center thrice due to this issue. but still this issue is not resolved and the service center is not ready to resolve this issue. They gave one more vehicle to compare during my last visit[protected]. My car brake system is not the same as a demo car.

I have the following issue.
- abnormal brake noise
- break betel is going inside.
- break failures happen during the fast drive.
- The brake system is not working properly.
- And door noise.

I am checking with them to change my vehicle brake system. The service center guise is not ready to change. and there are not give proper responses
I created many emails and tickets regarding this issue . but these calls, emails and tickets are useless for me.
Because till now vehicles have the same issue. I don't know what is the use of customer care and service centers in volkswagen.