[Resolved] Volkswagen India — Volkswagen vento tsi highline

Vinodgk

from Kollam, Kerala

Address:

Pathanamthitta, Kerala, 689656

I puchased the above said car from evm pathanamthitta on 18 aug 2016. I drive only 100 km. But unfortunately the car has a big complint fron engine and esp and abs.
They are came to my house on 22 aug 2016 time is 1.00pm. But this car is still in pathanamthitta shop. They did not give substitute car for my use and they did not fix that problem.
Thane complaint is running time a bad kirrrrrrr kirrrrrr sound from engine. And abs esp signal light blinking on the right speedomeeter screen.
I am very dissatisfied. My old car was innova i sold that car and bought volks wagen car. I never recommand this car to anybody.
Because their service is very bad. I am very dissappointed. I am waiting one day after that i will go to court against volkswagen.

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Oct 4, 2016

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your VIn no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

Verified Support

Sep 03, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 22nd Aug, 2016

We have not received any response to our request dated 27th aug, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India