Volkswagen India — VW vento DSG diesel highline plus diesel injectors failed for second time

Address:

guntur volkswagen

We bought new volkswagen vento dsg highline plus car on 27th january 2020 in volkswagen guntur showroom in andhrapradesh. we took the car to show room for 1000km service and showroom done 1000 km service and told us everything is ok with car. after we completed 1900 km, the car started giving problem as its not accelarate after 60 km speed and car whole body is vibrating. A glow plug symbol(sring symol) is flashing continuously in vw vento speedo meter console. The next day we took the car to vw showroom guntur. Technicians diagnosed the engine and found that.. Diesel injectors have failed. I am very much surprised and wondered that how come india's most safe and trusted car diesel injectors have been failed for just 1900 km ran. Showroom people told us the possible reason for failing diesel injectors is bad diesel fuel we put in the car. But we have been putting same fuel from same fuel station to innova crysta for more than two years and it didn't made to harm to innova crysta diesel engine. How come same fuel harming vw vento diesel engine in very very short span. we were very much disappointed with volkswagen car engine failures and some i have made up my mind and got diesel injector replaced.

we are ignore previous incident, done 15000 km service also in time and using the car happily. But after few months of car usage another diesel injector has failed.
This time second diesel injector has failed when car completed 20000 kms., this time we totally lost the trust in volkswagen cars.
for the second time also showroom promised us to replace the injector for free of cost since car is under warranty, but i didnt accepted replacement.

I want to proceed legally on Volkswagen company for manufacturing such a faulty vw cars and selling to innocent people like us.
do volkswagen company really cares when we are family travelling in such a faulty car in night time and carrying valuables with us.

I left the car at showroom on 09/11/2020 and don't want to take back until I get real justice from Volkswagen

My car number : AP39DU6009
CONTACT NO: [protected]\[protected]