[Resolved] Volkswagen India — waiting for ameo, comfortline, petrol, blue silk

ravishubhra

from Noida, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 221002

I never knew that buying a volkswagen ameo (Petrol version) comfortline,
Blue silk would be so tormenting. I wanted to present it to my only
Daughter on her birthday on 17th nov 17 and paid an advance of rs 50, 000/- in cash at m/s puran motors pvt. Ltd., allahabad vide receipt no 3579 on 15.10.17, one month ahead, with an assurance that the car would be delivered positively by 15th nov 17.
I was repeatedly confirmed that they would pass me engine no & chasis nos
Etc by first week of the month and delivery would be made before 15th nov.
I was shocked to learn on 09 nov that they just can not deliver by 15th but need another ten days or so. I am writing you as it is exclusively a birthday present to my darling daughter. I wish to keep my promise. Please help.
And arrange to deliver by 15th.
Best regards,
Dr ravi prakash verma

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Jan 9, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

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We thank you for being our valuable customer.

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Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

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