[Resolved] Volkswagen India — wastage of time in vijayawada showroom

Venkatasandeep

from Hyderabad, Telangana

Address:	Krishna, Andhra Pradesh, 0861
Website:	Volkswagon customer care

Gudmrng sir.
I m sandeep
I have volkswagon polo 2017 model
Recently met with accident on 8/6/18 and takento showroom on 12/6/18
From till now
One mnth over
No wrk has been started
Showroom ppl are not responding to oh. Not obeying my words at all
Insurance person is good and he is in contact with me
From 10 days on wards only 1 part ecm by name clarity asked by insurance prson either it be lost r good?
They ate not saying any thing from 10 days?
Wat can i do?
I expect very bettr experience in volkswagon
Thatsy i brought the car
But i am facing pathetic situation in ur showroom

L.s.motors
Vijayawada
Mr.pramod
Wrkshoo manager

Pls try to sort out it fast sir.
Thanku

Dr.sai sandeep..

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Aug 19, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in