[Resolved]  Volkswagen India — Wheel alignment unfair wear and tear of tyres

Address:

482001

Dear sir, I had purchased a Volkswagen Vento from Volkswagen Hissar on 18h Sep 2014 through Canteen Stores Department Hissar. Since I am settled at Jabalpur on retirement from Army the Car was driven to Jabalpur and since then it has been under regular maintenance of your local dealer VW Jabalpur Frontier Cars India Pvt Ltd Bhedaghat Road Bypass Crossing Jabalpur. Due to unfair wear of Inner Edge of tyres Premature failure had resulted and Two new tyres was provided by Local Apolo Office . My car as on date has done 31000 KM but the under carriage was not taken care by your local workshop both the front tyres again had similar tears on the inner side and have again been replaced . The tyres replaced earlier have been fitted at rear wheels. You can review from the history of my car that it has been taken for Servicing and also regular checks before and after long journey, Since the wheel alignment machine ofVW garage is not working.I undertook the wheel alignment and wheel balancing in local workshop who advised me that the fault is with the Arms of my car which can only be attended by VW Dealer, I had again taken the car to VW Dealer on 12 and 16 May but the service engineers do not understand the problem, hence this complaint to you.Now my car has two new front tyres and two old tyres fitted at rear wheels I have been unnecessarily made to spend on tyre replacements