[Resolved] Volkswagen India — whether buying external warranty is compulsory

sgurugan1984

from Nattam, Tamil Nadu

Website:

indianconsumer complaints forum

Please clarify me as to whether buying of external warrant while buying new car, is compulsory or optional. Even though i already booked a new vw ameo car, now my dealer insisting me to buy external warranty of rs. 10000/- which will be a additional financial burden for me and i deem it may not require at all. Therefore please clarify me before making entire payment.

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Jun 20, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

May 19, 2018

Volkswagen India Customer Care's response Dear Mr.Gurugan,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Phone Number. in order to enable us to address your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
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