[Resolved] Volkswagen India — windscreen glass damaged by service people and ddnt repaired or replaced it. they just ignored | |||||
I had given my vw polo highline disel 2017 april model to volkswagen showroom located at maradu, kochi, kerala, india for windscreen glass polishing. The service people there made the full glass fully scratched by without washing before polishing. Now i couldnt drive at night due to the shattered vision while other vehicles headlight hit on my windscreen due to the intense scratches. My car is under warrenty period. I need replacement of the windcreen glass. And while i asked them explanation. Tbey siad we cant do anyting. And just ignored me. I am having the video from the dvr connected in my car. I need a solution for my problem. Otherways i have to upload it in the social medias and share this problem to the public awarness. So that no one could get cheated by buying the volkswagen cars anymore. I couldnt drive my car. I need justice Was this information helpful? | |||||
Sep 4, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 01, 2018 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern. Assuring you of our best services always. Yours sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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