[Resolved] Volkswagen India — Wiper blade replacement for volkswagen jetta | |||||
Respected sir, I, fahad shah owner of volkswagen jetta 2016 october model had an issue with my wiper blade... I had pointed out the issue to the service advisor while the 7500 km free check up but he in return said it would not be covered under warranty as it comes under wear and tear. But now came to know that as it is of premium quality nearly costing around 3000 rs, it has 6 months warranty or 10000 km interval. I hereby demand a free replacement of the item and issue of notice to the service centre for providing fake information when they receive free replacement for the damaged item from the volkswagen company. What is the use of providing german technology when you have the worst service centre who could spoil the reputation. I demand replacement at the earliest or else i am sure to go ahead to the consumer court against this atrocity. Thanking you Fahad Customer name : fahad shah Vehicle model: volkswagen jetta 2.0l comfortline diesel Vehicle no: kl-02-az-30 Service centre: evm service, kollam, kerala Service advisor: finny vargeese Was this information helpful? | |||||
Aug 19, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jul 15, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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i have polo high line petrol 1.2
i had bought since two years ago
but heavy jarking problem in cluch in polo high line since i bought this.
many time i send in services but no result