Volkswagen India — Worst after sale service.

Address:New Delhi, Delhi, 110085
Website:www.volkswagen.co.in

I had given my VW polo to Jahangir Puri Work station for a door replacement on 30th June 2016. Surveyor was assigned on 2nd July but its 8th July and they are not able to deliver me the car. They keep promising me today and today. Worst service ever received. Do not buy any Volkswagen car. You will regret your decision. All their employees are liars.
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Volkswagen Customer Care,

You do not understand a thing and NO, THE ISSUE HAS NOT BEEN RESOLVED.

If you take 10 days for a job which can be done in 3 days, you do not say that issue resolved. Do not thank me for being a valuable customer instead train your employees to create valuable customers.

I will never ever recommend Volkswagen to any one in my whole life.

Thanks

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