[Resolved] Volkswagen — Polo abs sensor issue

ismail kottoth

Address:

CALICUT

Sir/madam,
I purchased Volkswagen polo i did all your services in time till now and run 30, 000 kms. A few days back i had a vibration for my car when i apply break and had a abs alert.last one year i replaces ABS sensor more than 5 times. I purchased this car because of your reputation even thou i got a lot of offers from ford, fiat, Nissan etc and all and i have referred a lot of customers to you. Now i am cheated. If this is the way i need to keep a fixed amount every month to repair each parts get damaged for my polo. I saw a lot of customers complaining the same problem for polo and this will cause your customer retention.
So i request you to waive the amount remitted my me and clear the sensor problem at your risk

ISMAIL KOTTOTH
VADAKARA
KUNINGAD PO
CALICUT

Kerala-6873503

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Aug 7, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2020

Volkswagen India Customer Care's response Dear Customer,
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)