Volkswagen — regarding refusing to provide services

Sukhamritsodhi

from Mohali, Punjab

Address:

112 Punjabi bagh,patiala, 147001

I bought a volkswagen ameo from bhagat volkswagen patiala. After delivering the car and high security no. Plates they refused to put up my rc file at the dto office, they asked me as i have bought a fancy no., file will be my responsibility. Furthermore they refused to give the fasttag which they promised to give earlier. Now they have completely refused to give that, suggesting me to put it by myself. Name of their manager is mr. Manoj sethi, and sales person was mr. Deepak.

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Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2019

Volkswagen India Customer Care's response Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in
Website www.volkswagen.co.in

Dec 01, 2019

Updated by Sukhamritsodhi PB 11 CT 9988
CONTACT NO [protected]
ADDRESS -112 PUNJABI BAGH, PATIALA