[Resolved] Voltas — 1.0T EU 123cye

Hiren Parmar1890

from Hyderabad, Telangana

Address:

Vadodara, Gujarat, 390004

Date of Indecent :20-Oct-2015
Invoice No.(RAelectronic OP Road branch, Vadodara) : OP16iINV002219
invoice date: 17-Oct-2015
Model no. :Voltas 1.0T EU 123cye
Serial number : 4551659a15f000092

I have purchased a new AC(voltas 1.0T EU 123cye) from RAelectronic(OP Road Branch, Vadodara) on 17- Oct-2015 Saturday which was installed on 20-Oct-2015. But after installation I came to know that the Remote for ac(voltas 1.0T EU 123cye) which voltas provide with AC was not working. the Person who came for installation of AC bring the remote with him by informing that he will replace it by tomorrow(21-Oct-2015) . Now I don't have AC Remote, I requesting you that please solve this problem cause it feels very bad when purchase new product and you can't use it as you purchased as your need. It was my First Transaction with Voltas. I was waiting from 20-Oct to 22-Oct-2015 and I feel that I made mistake by purchasing voltas product.

Provide me AC remote for voltass slpit AC(voltas 1.0T EU 123cye) by 22-Oct-2015 or pay Compensation for it.

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May 17, 2017

Complaint marked as Resolved

Verified Support

Oct 23, 2015

Voltas Customer Care's response Dear Hiren Parmar1890,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Nov 20, 2015

Updated by Hiren Parmar1890 I have sent e-mail to [protected]@gmail.com and [protected]@voltas.com but no single reply to me for the mails which sent to [protected]@gmail.com and [protected]@voltas.com.

Nov 20, 2015

Updated by Hiren Parmar1890 I have sent e-mail with my mobile number along with complaint but there is no reply from [protected]@gmail.com and [protected]@voltas.com