[Resolved]  Voltas — 1.0T voltas split Ac 125 ZY (R410a)

Address:Kolkata, West Bengal, 700003

Bought voltas split ac 125zy (R410a) on 31 st december 2016. When used for d first time on 3rd week of april 2017, it was not cooling. On contacting d voltas customer care, an executive was sent who analysed and found that there was gas leakage. He fixed and same issue got repeated within a weak.

We are expecting immediate action to b taken from voltas.

From,
Tarun chattopadhyay
Phone :[protected]
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Jun 8, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Voltas Customer Care's response
Dear Madhura Chattopadhyay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 08, 2017
Voltas Customer Care's response
Dear Madhura Chattopadhyay,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Worst service team which not care their loyal customer, took AMC renewal INR-4550 and when loged a call no one ready to work and respond the status [protected] reference no
Voltas Customer Care's response, May 3, 2017
Verified Support
Dear Sanjay Sharma,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 6, 2017
Verified Support
Dear Sanjay sharma,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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