[Resolved] Voltas — 1.5t split ac

Arunodhayam

from Gopalpur, Odisha

Address:

Chittoor, Andhra Pradesh, 517541

Myself dr. K. Arunodhayam,
I've lodged a complaint on 14th december-2017, regarding e2 error in our split ac, service person came and changed the sensor but of no use, error 'd" appeared again. Again they came and taken our mother board twice and made repairs but the problem was not solved. Again they have changed the sensor, but of no use again. Now our machine room temperature shows 17, and the least that we can set is 16, so the compressor works only for a minute and quits. The service person also took our blower for checking. Th service person took our sensor which was inbuilt when purchased.
Our area dealer for service is sreenivasa cool services who is not responding at all. Even our problem was not solved they are asking for service charges without bill. And even they are misguiding our parents in a threatening way that your ac is working. Seeking quick response and service.

Thanking you.

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Jul 5, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 26, 2018

Voltas Customer Care's response Dear Arunodhayam,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 04, 2018

Voltas Customer Care's response Dear Arunodhayam,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team