[Resolved]  Voltas — 1.5ton 183 sy outdoor unit stopped working

Address:

Ranga Reddy, Andhra Pradesh, 500049

Have been using voltas ac model lyb 1.5 ton from past 4 years which works well without any issue. When needed one more ac this year, bought voltas model 183 sy a week back believing on its reliability. After ac is installed little disappointed as its noise of fan blower is higher than my old ac but cant do much as it is already installed. Within this weeks time used it twice for few minutes and to my surprise when i switched it on it was not throwing the cool air and upon checking compressor is not switching on and outdoor unit is not working completely. Really surprised with such a quality from brand new product and from a tata company. Felt like cheated and complained on the same asked them to replace entire unit with new as i do not like a repair on brand new ac. Waiting for their technicians repose but this is really ridiculous as with my decision another 4 similar acs being bought my friends in the same apt building and its really embracing for me to advising to others also. Its remote also too big and there is no function of self cleaning there is no symbol when compressor on on the indoor unit. Wifi doesn't work. Really disappointed with the product size noise and this early complaint. Wish voltas guys take this seriously and replace the unit with some other model of my liking