[Resolved] Voltas — 1.5ton split AC

Priyabrata Bhadury

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	Voltas

My spouse mrs kalpanabhadury purchased 1.5ton splita/c on 2013, facing frequent problem in cooling (When ambient temp more than 35deg).
Under warranty & amc changed compressor coil @ rs 10000/-.
Still problem persists. Complain dated 27/4 not yet entertained.
Kindly confirm why problem should not be resolved through other agency before applying to consumer court for claiming compensation for deficiency of service & inferior product

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Jun 15, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Priyabrata Bhadury,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 13, 2017

Voltas Customer Care's response Dear Priyabrata Bhadury,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team