[Resolved] Voltas — 2 tonne split air conditioner

Mayura Sharma

from Mumbai, Maharashtra

Address:

411045

My account is under warranty. The annual free service is overdue. I have been following g up for a month now but nobody is coming to get it serviced. There is no response from customer care number either. I have been calling the customer care number and they are only assuring that they will ensure resolution within 24hrs. But it's been a month now and no respite.

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Jun 5, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Voltas Customer Care's response Dear Mayura Sharma,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Mayura Sharma,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team