[Resolved]  Voltas — A.c.installation

Address:

600045

Ref no-- [protected]. Dated[protected]
This is an complaint which should be taken in action within 24 hr or else we have to take some another step against Voltas . I am using Voltas A.C . since last 4 years. Within this 4 years I have reinstalled the machine in Kolkata twice but I have never had any bad experience which I faced in Chennai while reinstalling the machine in the same address where I installed my Voltas A.C . last year on. 2015. This time I placed the request on[protected] the technician came on[protected] that doesn't know Hindi neither English and the technician name was V.Plalian from Chennai cooling care they were not having any kind of identity cards which can proof they were representative from Voltas . The main problem was the existing copper wire which I have is little bit bend and they told me to buy 2 metre wire, I said connect the same wire which I was using for the last 4 years in same way but I never had a cooling problem. Mr. Rajan I don't know who was that manager he forced me to buy the copper wire I denied. Now from Voltas I am getting the SMS that I was unable to pay for the copper wire. I need immediate action on it .You can't play with customer's respect and I mean it I will take this matter if not the action taken by Voltaa against this Chennai Cooling Care or what.
Sobhan Mitra
[protected]