[Resolved] Voltas — about tank alarm working

Hemanth00700

Address:

520001

I purchased voltas 72 e water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient amount of water in the cooler. It starts giving an alarm due to which water pump will not work. But when we switch on the cooler, the water will starts for 1 or 2 seconds, then the alarm will start giving an indication and the functioning of water pump stops. Show a solution for this problem.

Was this information helpful?

No (0)

Yes (0)

May 12, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2020

Voltas Customer Care's response Dear Hemanth,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 06, 2020

Voltas Customer Care's response Dear Hemanth,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team