[Resolved]  Voltas — ac 1.0 ton

Address:700101

I purchased a 1.0 ton split ac in 2016 for my house. I purchased it from great eastern electronics, kolkata showroom and the ac is registered under the name of goutam das. During installation the technician made mistakes and after few months i had to suffer for that. There was a gas leak and after paying them and calling them again and again, they didn't pay any heed to the issue and ignored the same. I'm unable to use the product after paying for the same. Do you think it's justified? After calling the technicians again few days back they answered that again i've to pay for the same. I'm really pissed off and writing this mail. I really don't want to take a bad step further and get it resolved as soon as possible. Should i expect this kind of service from voltas? My number is [protected]/[protected].
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Oct 27, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2018
Voltas Customer Care's response
Dear Rajeswar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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