[Resolved] Voltas Ac — ac service | |||||
Hi team, We are using volats 1.5ton split ac from last 5 years, Recently we have reinstalled in new home on may 6th by using voltas care. On 6th the engineer visit and list out the required part for re installation. We almost spend 10k for parts and 3k for engineer charges. He installed and didn't check the functionality of the ac due to power and left. Next day my father checked and informed that engineer that its cooling the room. The ans which gave by engineer is that may be you dont know how to operate the remote, get someone to check and put the down the call. After 1 month, i went home and checked that its not working. I called the engineer came and done something later its started to cooling. In after days again its not cooling. Again my father called that guy. He said i can't come now, it will take 1 week to reach, so we waited. Days passing but he didn't came. I called customer care and explained every details clearly july mid after that no respond. Still now i called 8times and still waiting for the people to visit I contacted engineer who visted my place for installation (Raj kumar -[protected]), servicve center - [protected], narendra manager several times but i didn't get the service till now. [protected] [protected] [protected] Above are the call reference numbers. No use at all. Was this information helpful? | |||||
Oct 3, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Voltas Customer Care's response Dear Satish, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
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