[Resolved] Voltas Ac — air conditioner | |
We purchased 1.5 ton ac on 6th may 2019 from soundharya shoppee, kakinada, andhra pradesh. We purchased it at 3pm. The ac was not installed even by 6pm of 8th may 2019 (More than 48 hours). During this time period we requested the call center and service agency but nobody responded. By purchasing this product it was more like a punishment then pleasure. During this 48 hours i went through mental agony as the service center person ramana and call center officials deceived me. After 50hrs of purchase i returned the product to the vendor and took my money back. All through the 48hrs of purchase the service center fellow and call center people and the vendor kept me at abeyance and wasted my precious time. I will never buy voltas products and i will tell as many people as possible not to buy voltas. A good word of mouth will spread to 3 people and bad word of mouth will spread to 11 people. I request you to action against the concerned people especially the service center person ramana and also comunicate to me what action you have taken. From, Prof. A. Prasad Mobile number-[protected] Was this information helpful? | |
Jun 25, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 09, 2019 Voltas Customer Care's response Dear Ayatham, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |
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