[Resolved]  Voltas Ac — Complaint for ac not working from the date of installing

Address:821305
Website:www.voltasac.com

I had purchased volta 1.5 ton split ac in 23rd march from a dealer grah collection, dehri on sone, distt - rohtas, bihar.
Problem is this ac is not working from from the installation time.
It means this ac is not working from 24 th march (Date of installation). The paid installation team also provided by the dealer. I registere the complaint 4-5 times in voltas service cutomer care number. The complaint number is [protected] & [protected]. Voltas service engineer came and repair the pcb kit minimum 10 times. But everytime ac pcb kit blast within 1 minute. I m living in my home with my wife and my 2.5 year daughter at 1st floor. It to hard to live without ac in 1st floor in this summer.
I requested them to replace the whole machine if it not possible to repair. Every time they tell we r trying to repair it.
My 2 months summer time passed without ac working.
I requested to you please help me to replace my this ac.
I shall be thankful to you for this.
Regards
Prabhjot singh
Mob - [protected], [protected]
Email id - prabhjot. [protected]@gmail.com
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Jun 20, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Voltas Customer Care's response
Dear Prabhjot Singh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 20, 2017
Voltas Customer Care's response
Dear Prabhjot Singh,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Request number [protected] is not resolved yet, we received message that issue has been resolved.please send your person at an earliest since two weeks. Incident took place about 2 weeks ago and the AC's outlet is not working.
Voltas Customer Care's response, May 13, 2017
Verified Support
Dear Meghana D,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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