[Resolved] Voltas — ac display problem felt cheated by voltas | |||
My complaint request no is [protected] made on july 6, 2017 the ac was purchased a week before and it shows e1 error on display panel because of which at times ac does not do cooling. One of the engineer visited my place and suggested that the pcb seems to be defected and he wants to repair it but since it's a brand new ac i did not allow him to do that. After 20 days he called again and said they have found a new pcb of my ac and will replace it. But they didn't replace it but instead they took my ac 's pcb to match with new one and came back after sometime saying they got a new pcb but when i saw the pcb i can clearly see it's an old pcb which they have. After complaining again the engineer was rude and changed the same pcb and went back stating do whatever u want to do i don't care. Was this information helpful? | |||
Sep 4, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Voltas Customer Care's response Dear Jasbhav, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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